We are confident you will love your KEYPER product, but if you are not satisfied, please email our support team at firstname.lastname@example.org with your order number and we can assist you.
We will happily refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment within 45 days of purchase. From there, we can work with you on an exchange.
NOTE: On personalized products, if we made a mistake in personalizing your product, of course we'll replace it. Otherwise, personalized items cannot be returned, cancelled or refunded.
Support: (502) 749.7129