RETURNS

SATISFACTION GUARANTEED

We are confident you will love your KEYPER product, but if you are not satisfied, please email our support team at  info@mykeyper.com  with your order number and we can assist you. We will happily refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment within 45 days of purchase. From there, we can work with you on an exchange.

Support: (502) 749.7129
info@mykeyper.com

Do you provide International delivery?

Not at this time.

How do I return an item?

You can see all the details on returns and refunds above.

What is your returns policy?

We will accept returns of unworn merchandise for up to 45 days from purchase for a full refund. Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.

NOTE: On personalized products, if we made a mistake in personalizing your product, of course we'll replace it. Otherwise, personalized items cannot be returned, cancelled or refunded.

How do I track my order?

If tracking information is available on your order, it will be included in the confirmation email you receive when your package ships.

What are your delivery options?

Currently, we offer several options via USPS, click here for more information